WHO I AM
My name is Raquel Madrid and I work as a freelance translator, interpreter, tutor and editor in Leeds, UK. You may contact me in my capacity as the data controller through my contact form or via email at tramalolanguages [at] gmail [dot] com.
WHY I PROCESS YOUR PERSONAL DATA
I collect, store and use your personal data solely to issue a quote, provide a linguistic service that you request or to comply with legal requirements. Personal data collected may include your name, postal address, email address, telephone number and ID or tax number. Personal data may also include special categories such as health information, but only if you send these data as part of the assignment you want me to carry out.
I do not use your personal data for marketing purposes.
The legal basis for processing your data is to perform the services you request or to take necessary steps prior to fulfilling that request (“performance of a contract”). This basis also applies if you provide me with a service.
The legal basis for processing special categories of personal data such as health information is your explicit consent for me to translate, revise or edit that information (“consent”).
WHO ELSE RECEIVES YOUR PERSONAL DATA
If I send a text for revision or editing to another colleague, that text will be anonymised, so your personal data will not appear in it.
For administrative purposes, other parties, including the providers of my website and email hosting services, and cloud backup-systems, may have access to your personal data. All these parties are compliant with the EU General Data Protection Regulation like me, or in the case of US companies, are self-certified under the US Privacy Shield framework.
HOW LONG I KEEP YOUR PERSONAL DATA
For quotes, I delete all personal data after six months.
For services rendered, I keep personal data for five years to comply with tax obligations.
If the data are part of the content of the assignment, I keep them for up to ten years to preserve the integrity of my personal resources.
For services received, I keep your personal data for five years for administrative purposes.
I delete email communications after five years.
Data collected from blog subscribers are deleted only when that person unsubscribes.
YOUR DATA ACCESS RIGHT
You may contact me at any time to request a copy, rectification or erasure of your personal data. I will take action without undue delay and in any event within one month of receipt of the request.
YOUR RIGHT TO FILE A COMPLAINT
Should you have any concerns about how I process your personal data, please contact me. You also have the right to lodge a complaint with the supervisory authority in the country where you live
NOTE ABOUT COOKIES
This Privacy Notice was drawn up in May 2018. It will be eviewed and updated when necessary.
English version by: Emma Goldsmith